Amazon Prime Refund Alert: Millions Eligible for Up to $51 in $2.5 Billion FTC Settlement, What to Do Now
Amazon Prime Refund Alert: Millions Eligible for Up to $51 in $2.5 Billion FTC Settlement, What to Do Now
Millions of Amazon Prime subscribers are on the cusp of receiving refunds as part of a landmark $2.5 billion settlement with the Federal Trade Commission (FTC). Amazon has agreed to this deal to resolve claims it misled users into Prime memberships and made cancellations unduly difficult. Eligible U.S. consumers could receive up to approximately $51 each, with payments expected to roll out following final court approval and administrator outreach.
The settlement specifically targets U.S. consumers who enrolled in Amazon Prime through certain ‘challenged’ flows between June 23, 2019, and June 23, 2025, or those who attempted to cancel online during this period but were unsuccessful. While some low-usage accounts may qualify for automatic refunds, others will be required to submit a claim. Amazon’s records will be used to determine individual eligibility and whether a claim form is necessary.
Consumers are urged to closely monitor their email, physical mail, and official settlement websites for notices from the settlement administrator. These communications will detail whether you qualify for an automatic refund or need to submit a claim, along with specific deadlines and instructions. It is crucial to act promptly if a claim is required and to remain vigilant against potential scams by only responding to official channels. Payments are anticipated to begin after final court approval and the processing of claims.
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