Rising Tide of Return Fraud Costs US Retailers Billions Annually
Rising Tide of Return Fraud Costs US Retailers Billions Annually Retailers across the United States are grappling with a surge in return fraud and abuse, an issue costing the industry an estimated $103 billion in fraudulent returns in 2024 alone. This pervasive problem, fueled by lax return policies and a shifting consumer mindset, is impacting businesses of all sizes, from small independent shops to e-commerce giants. Small business owners like Bill Stewart of LI Toy and Game recount frequent instances…